Marchiori, Elena Update data

http://usi.to/fej

profile picture

Contact

Office hours

  • office 139 (webatelier Lab)

Email

Phone

  • +41 58 666 4788

Office

  • Main Building, Office 129 (Level 1)
    Via Buffi 13, 6904 Lugano

Website or personal page

Social media

Roles

Position

Affiliations

Biography

Dr. Elena Marchiori is a Postdoctoral Researcher and Lecturer at USI – Università della Svizzera italiana (Lugano, Switzerland), Faculty of Communication Sciences. She holds an M.Sc. in Media Management and a Ph.D. in Communication Sciences.

She is the executive director of webatelier.net - the eTourism Lab at USI, and works for the Institute of Communication Technologies at USI. She is member of IFITT – International Federation for Information Technologies in Travel and Tourism, and general secretary of the IFITT Swiss Chapter.

Her research interests are online tourism communication, reputation in online media, maturity of destinations and web adoption, and media effects.

Research

Elena Marchiori’s research interests focus on the dynamics of online tourism communication, on reputation in online media, maturity of destinations and web adoption, perceptions of online public opinion, persuasive technology, and online media effects. Other future research efforts will include active ageing and intercultural communication in tourism.

- research and analysis in hospitality and tourism field
- online reputation, online public opinions, and eWord-of-Mouth
- web design and information architecture
- coaching in online communication and promotion

TOP