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Enterprise Resource Planning


The main objective of this course is to provide a functional map of Enterprise Resource Planning (ERP) systems, by distinguishing core and extended functionalities. The course starts by reviewing the literature of the information perspective of organisational theory. This literature provides a framework to understand the organisational change caused by ERP projects. Then, the course discusses the core functional areas of ERP systems: accounting&finance, operations, and management&control. Extended ERP functional areas are also explained, including customer relationship management (CRM), supply chain management (SCM), Web Information systems (WIS), work force management systems (WFM), business intelligence (BI), social media, and mobile ERP applications. Numerous case studies are discussed in class. The course will be based on lectures and case-study discussion sessions. The students will also be given assignments which will be presented and discussed in class.



  • Alter S., Information Systems: Foundation of E-Business (4th Ed.), Prentice Hall
  • O'Brien J. A. and Marakas G., Introduction to Information Systems (13th Ed.), McGraw Hill/Irwin
  • Additional course materials (slides, papers, drafts) will be made available by the instructors on the special Web page of the course.



Francalanci C.

Course director

Kopanicakova A.


Additional information

Academic year
Master of Science in Management and Informatics, Core course, Lecture, 1st year