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Six Sigma


Six Sigma is a methodology and a collection of a plenty of useful tools driven by understanding the customers needs and the disciplined use of facts, data, and statistical analysis to improve and reinvent organizational processes. We will learn goals and key principles for Lean Six Sigma business excellence and explore the Lean Six Sigma huge list of tools. The goal of this course is: to build your understanding of process improvement methods; to develop skills and some initial practice using the Six Sigma tools; to discuss and receive initial overview on how to use new skills and tools in your working life. After the initial overview we will dive into core concepts and principles that guide the planning and delivery of a Lean Six Sigma Project. Six Sigma has a very wide collection of tools that can be used in the different phases of a Lean Six Sigma project. We will review most of them according to the use made in the different phases: D (Define) M (Measure) A (Analyze) I (Improve) C (Control).r



  • Class hand-outs.

Suggested lectures: 

  • The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed; by Michael L. George, John Maxey, David Rowlands, Mark Price; McGraw-Hill; 1 edition, ISBN-13: 978-0071441193 
  • Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA; by Mike Rother, John Shook, Jim Womack; Lean Enterprise Institute; ISBN-13: 978-0966784305 
  • Lean Lexicon: A Graphical Glossary for Lean Thinkers; by John Shook, Chet Marchwinski Print Length: Lean Enterprise Institute, Inc; 5 edition 
  • Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated by James P. Womack, Daniel T. Jones, Productivity Press; 2nd edition; ISBN-10: 0743249275, ISBN-13: 978-0743249270 
  • Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (The McGraw-Hill Professional Education Series) by Greg Brue Publisher: McGraw-Hill; 1 edition (June 6, 2005), ISBN-13: 978-0071455480 
  • Six Sigma with R: Statistical Engineering for Process Improvement (Use R!); by Cano L. Moguerza J.M. 2012; ISBN: 1461436516
  • The Basics of FMEA, 2nd Edition; by Raymond J. Mikulak, Robin McDermott, Productivity Press; 2 edition (December 10, 2008), ISBN-13: 978-1563273773 



Rossetti P.

Course director

Additional information

Academic year
Master of Science in Economics in Management, Elective course, 2nd year

Master of Science in Management and Informatics, Core course, Lecture, 2nd year