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Six Sigma

Description

Six Sigma is a methodology and a collection of useful tools driven by the deep analysis of customers needs and the disciplined use of facts, data, and statistical analysis to improve and reinvent organizational processes. We will learn approach Six Sigma considering also its modern extension called "Lean Six Sigma". A business excellence methodology its huge list of management tools. The goal of this course are: - to build your understanding of process improvement methods; - to develop your skills and some initial practice using the Lean Six Sigma tools; - to discuss and receive an overview on how to use new skills and tools in your working life. We will dive into core concepts of Lean Six Sigma and principles that guide the planning and delivery of a Lean Six Sigma Project. We will review most of the tools and demonstrate how to use them according to the different phases known as DMAIC – D (Define) M (Measure) A (Analyze) I (Improve) C (Control). We will use R programming language and R Studio

 

 

REFERENCES

 

Class hand-outs will be provided for each lesson

Suggested readings: 

  • Six Sigma with R: Statistical Engineering for Process Improvement (Use R!); by Cano L. Moguerza J.M. 2012; ISBN: 1461436516
  • Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA; by Mike Rother, John Shook, Jim Womack; Lean Enterprise Institute; ISBN-13: 978-0966784305 
  • Lean Lexicon: A Graphical Glossary for Lean Thinkers; by John Shook, Chet Marchwinski Print Length: Lean Enterprise Institute, Inc; 5 edition 
  • Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated by James P. Womack, Daniel T. Jones, Productivity Press; 2nd edition; ISBN-10: 0743249275, ISBN-13: 978-0743249270 
  • Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (The McGraw-Hill Professional Education Series) by Greg Brue Publisher: McGraw-Hill; 1 edition (June 6, 2005), ISBN-13: 978-0071455480 
  • The Basics of FMEA, 2nd Edition; by Raymond J. Mikulak, Robin McDermott, Productivity Press; 2 edition (December 10, 2008), ISBN-13: 978-1563273773"

People

 

Rossetti P.

Course director

Additional information

Semester
Fall
Academic year
2017-2018
ECTS
6
Education
Master of Science in Economics in Management, Elective course, 2nd year

Master of Science in Management and Informatics, Core course, Lecture, 2nd year