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An audience-based theory of firms’ purposefulness

Additional information

Authors
Durand R., Gouvard P.
Type
Book chapter
Year
2022
Language
English
Abstract
Extant research presents firms’ purpose as a consensual and positive attribute. This paper introduces an alternative perspective, which sees firms’ purposefulness as defined in relation to specific audiences. A firm’s purposefulness to a focal audience can be either positive or negative. Audiences find firms with which they share a common prioritization of issues more purposeful in absolute terms. Audiences find firms with which they share a common understanding of issues positively purposeful. Conversely, audiences find firms with an opposite understanding of issues negatively purposeful. Audiences harness specific resources to support firms they find positively purposeful and to oppose firms they find negatively purposeful. This paper introduces topic modeling and word embeddings as two techniques to operationalize this audience-based approach to purposefulness.
Book
Advances in Cultural Entrepreneurship
Publisher
RSO
Start page number
193
End page number
216