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Enterprise Resource Planning


Cappiello C.

Course director


The course explains how information systems have evolved and how ERPs represent the result of a continuous and still ongoing functional integration process. A literature review of the information perspective of organizational theory provides a framework for understanding the organizational change caused by ERP projects. Then, the course discusses the core functional areas of ERP systems - Marketing and Sales, Supply Chain Management, Accounting and Finance, and Human Resources - and their respective business processes. Extended functionalities (e.g., CRM, SCM, data analysis) and current trends (e.g., AI and machine learning, digital twins, blockchain) complement the course.


This course aims to provide a functional map of Enterprise Resource Planning (ERP) systems to enable the student to understand if ERP technology could be applied to a given business context and, if yes, which specific modules could produce a tangible impact on business performance.

Teaching mode

In presence

Learning methods

Classes are based on lectures, case studies and presentations of assignments.

Examination information

The final grade will be defined on the basis of assignments and a written exam