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Annegret Friederike Hannawa

http://usi.to/nx2

Biography

Annegret Hannawa is tenured Associate Professor of Health Communication and Director of the Center for the Advancement of Healthcare Quality and Patient Safety at the Faculty of Communication, Culture & Society (USI, Switzerland). She is also founding President and Director of Research Affairs of the ISCOME Global Institute for the Advancement of Communication Science in Healthcare (www.iscome.org). Hannawa has received honorary titles as "Associate Faculty" at Johns Hopkins University's Bloomberg School of Public Health (USA), and "Honorary Research Associate" at Cardiff University's Medical School (Wales, UK).

Professor Hannawa obtained her higher educational degrees at San Diego State University (B.A., M.A., Interpersonal Communication and Quantitative Research Methods) and Arizona State University (Ph.D., Interpersonal Communication, Quantitative and Qualitative Research Methods) in the USA. Prior to joining the faculty at USI, she served as Assistant Professor of Health Communication and Empirical Research Methods at Wake Forest University in North Carolina (USA).

Professor Hannawa’s scientific expertise lies in the domains of interpersonal communication competence, healthcare quality, patient safety, and advanced research methodology. Her research agenda focuses on transdisciplinary approaches to optimizing health care delivery, and positive health outcomes that can be achieved through safer interpersonal interaction. Her most recent grants (funded by the Swiss National Science Foundation, the GBA-Innovationsfonds and Dräger Foundation) have developed evidence-based communication guidelines for "SACCIA Safe communication" and "MEDC Medical error disclosure competence" for effective prevention and disclosure of healthcare-induced harm. Her research has also examined physicians’ verbal and nonverbal communication styles with patients that facilitate positive and negative physiological (e.g., patient and physician well-being), psychological (e.g., rumination, distress, feelings of guilt), relational (e.g., trust, forgiveness, satisfaction), organizational (e.g., litigation), and systemic (e.g., doctor-switching) health outcomes. Prof. Hannawa founded and now chairs the ISCOME Global Institute for the Advancement of Communication Science in Healthcare, which actively pursues global, interdisciplinary research collaborations between leading scholars in communication science and healthcare.

Professor Hannawa’s studies have been published in a variety of distinguished journals. Her research has been recognized with several international awards. Most recently, she received the 2016 Jozien Bensing Research Award for outstanding career achievements and impact. Her book "Communication Competence" was recognized with the NCA Communication Apprehension and Competence Division's 2016 Best Edited Book Award. Furthermore, four of her investigations received “Top Paper Awards” by the U.S. National Communication Association and the Swiss Patient Safety Foundation.

Research

Professor Hannawa’s scientific expertise lies in the domains of interpersonal communication competence, healthcare quality, patient safety, and advanced research methodology. Her research agenda focuses on transdisciplinary approaches to optimizing health care delivery, and positive health outcomes that can be achieved through safer interpersonal interaction. Her most recent grants (funded by the Swiss National Science Foundation, the GBA-Innovationsfonds and Dräger Foundation) have developed evidence-based communication guidelines for "SACCIA Safe communication" and "MEDC Medical error disclosure competence" for effective prevention and disclosure of healthcare-induced harm. Her research has also examined physicians’ verbal and nonverbal communication styles with patients that facilitate positive and negative physiological (e.g., patient and physician well-being), psychological (e.g., rumination, distress, feelings of guilt), relational (e.g., trust, forgiveness, satisfaction), organizational (e.g., litigation), and systemic (e.g., doctor-switching) health outcomes. Prof. Hannawa founded and now chairs the ISCOME Global Institute for the Advancement of Communication Science in Healthcare, which actively pursues global, interdisciplinary research collaborations between leading scholars in communication science and healthcare.

Competence areas