After graduating in Classical Philology, in 2002 he obtained his Ph.D. in Language sciences at the Catholic University in Milan, with a thesis on the linguistic and semiotic features of virtual communities.
Since 2004 he has been head of USI eLab - eLearning Lab; he is lecturer at USI at the Faculty of Communication, Culture and Society. His research interests include ICT mediated communication and eLearning, virtual communities and online social networks. He has been a certified facilitator for the LEGO® SERIOUS PLAY® methodology since 2013. In 2021 he was awarded, on behalf of the entire eLab, USI's Credit Suisse Award for Best Teaching.