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Human Resources Management

Description

Prerequisites
Basic Knowledge of business models and organizational models

Objectives

To provide students with a basic understanding of the role of correct ways of managing people within tourism organizations and illustrate the major areas of practice within formal Human resources activities.

Description / Program

The course will be organized along 7 lessons:

  1. The role of Human resources in tourism
  2. The nature of jobs in tourism and the importance of skills
  3. Recruitment and selection in tourism: how to define a strategy
  4. Recruitment and selection in tourism: practical examples of how to hire people
  5. Learning and training: how to identify needs
  6. The role of performance management and reward in tourism
  7. Diversity and inclusion in tourism

Learning Method / Style of Lessons

Lessons will feature a first session dedicated to describing the major contents of each of the topics covered

At the end of the first session, students will be assigned thirty minutes of reflection on their experience on the topic in small groups, using an individual diary distributed on the first day of class.

The second session will feature either a practical exercise, or a keynote or a case study.

Exam Style

Written exam
Active participation during classes will be evaluated.

Requested Material
Students will need to download and read slide presentations, case studies and readings made accessible through the institutional ICorsi platform.

Readings/Textbooks

Students will need to download and read slide presentations, case studies and readings made accessible through the institutional ICorsi platform.

People

 

Solari L.

Course director

Additional information

Semester
Spring
Academic year
2020-2021
ECTS
3
Language
English
Education
Master of Arts in Economics and Communication in International Tourism, Core course, Fundamental knowledges, 1st year
Master of Science in Economics in Management, Core course, Fundamental knowledges, 1st year
Master of Science in Management and Informatics, Elective course, Lecture, 1st year
Master of Science in Management and Informatics, Elective course, Lecture, 2nd year