Human Resources Management
Persone
Docente titolare del corso
Descrizione
Prerequisites
Basic Knowledge of business models and organizational models
Objectives
To provide students with a basic understanding of the role of correct ways of managing people within tourism organizations and illustrate the major areas of practice within formal Human resources activities.Description / Program
The course will be organized along 7 lessons:
- The role of Human resources in tourism
- The nature of jobs in tourism and the importance of skills
- Recruitment and selection in tourism: how to define a strategy
- Recruitment and selection in tourism: practical examples of how to hire people
- Learning and training: how to identify needs
- The role of performance management and reward in tourism
- Diversity and inclusion in tourism
Learning Method / Style of Lessons
Lessons will feature a first session dedicated to describing the major contents of each of the topics covered
At the end of the first session, students will be assigned thirty minutes of reflection on their experience on the topic in small groups, using an individual diary distributed on the first day of class.
The second session will feature either a practical exercise, or a keynote or a case study.
Exam Style
Written exam
Active participation during classes will be evaluated.
Requested Material
Students will need to download and read slide presentations, case studies and readings made accessible through the institutional ICorsi platform.
Readings/Textbooks
Students will need to download and read slide presentations, case studies and readings made accessible through the institutional ICorsi platform.
Offerta formativa
- Master of Arts in Economics and Communication in International Tourism (ECO), Corso obbligatorio, Conoscenze di base, 1° anno
- Master of Science in Economics in Management, Corso obbligatorio, Conoscenze di base, 1° anno
- Master of Science in Management and Informatics, Corso a scelta, Corso, 1° anno
- Master of Science in Management and Informatics, Corso a scelta, Corso, 2° anno