Management of Small and Medium Enterprises

Objectives

Students will be able to draft  a business project.

Description / Program

This course widely leverages on Richard Norman’s research on service management.  Through lectures and tutorials students will learn how to draft a business project.

Learning Method / Style of Lessons

Lecture and project work

Exam Style

Team project work

R. Normann, Service Management, Wiley, Chichester, 2000.