Sophie Lambolez. "Dites donc il fonctionne pas ce machin."
regard sur le support informatique
Additional information
Authors
Type
Journal Article
Year
2017
Language
English
Abstract
Sophie Lambolez. « Dites donc il fonctionne pas ce machin. » Regard sur le support informatique. Paris: L’Harmattan, 2016, pp. 198. With a preface by Alain Trognon and Anne-Nelly Perret-Clermont. ISBN 978-2-343-09716-9. This volume, appeared for the book series « Figures de l’interaction » (figures of interaction) published by L’Harmattan, deals with communication processes within a technical professional domain: Namely, remote troubleshooting and maintenance support (in French, “dépannage informatique à distance”) in the field of informatics. The author, Sophie Lambolez, is currently a lecturer at the University of Neuchâtel, Switzerland.
Keywords
Book review, interaction, expert-client interaction
Journal
Studies in communication sciences
Volume
17
Number ( Month )
1
Pages (or article number)
131-133
Diffusion
License
CC BY-NC-ND
Visibility
Public
Status open access
Gold
