Sophie Lambolez. "Dites donc il fonctionne pas ce machin."
regard sur le support informatique
Informazioni aggiuntive
Autori
Tipo
Articolo pubblicato in rivista scientifica
Anno
2017
Lingua
Inglese
Sommario
Sophie Lambolez. « Dites donc il fonctionne pas ce machin. » Regard sur le support informatique. Paris: L’Harmattan, 2016, pp. 198. With a preface by Alain Trognon and Anne-Nelly Perret-Clermont. ISBN 978-2-343-09716-9. This volume, appeared for the book series « Figures de l’interaction » (figures of interaction) published by L’Harmattan, deals with communication processes within a technical professional domain: Namely, remote troubleshooting and maintenance support (in French, “dépannage informatique à distance”) in the field of informatics. The author, Sophie Lambolez, is currently a lecturer at the University of Neuchâtel, Switzerland.
Parole chiave
Book review, interaction, expert-client interaction
Periodico
Studies in communication sciences
Volume
17
Numero ( Mese )
1
Pagine (o numero dell’articolo)
131-133
Diffusione
Licenza
CC BY-NC-ND
Visibilità
Pubblico
Status open access
Gold
