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Lean Six Sigma

Descrizione

Lean Six Sigma is a methodology that relies on a collaborative team effort to improve performance that not only reduces process defects and waste, but also provides a framework for overall organizational culture change. Lean traditionally focuses on the elimination of the eight kinds of waste while Six Sigma aims to reduce process variation enabling a virtuous cycle of iterative improvements towards the goal of continuous flow. Lean Six Sigma, as a industry-agnostic methodology, provides tools and techniques that are applied in aerospace, electronics, telecom, banking and financial services, IT, HR, marketing, and many more industries. The course will discuss and present Lean Six Sigma quality management tools and principles and their organizational implication more than the statistical formulas and their application. For the few statistical application presented will be used R and R Studio: the preferred computing environment for a large part of the statistical community.

 

REFERENCES

  • Class hand-outs will be provided for each lesson.

Suggested readings

  • Six Sigma with R: Statistical Engineering for Process Improvement (Use R!); by Cano L. Moguerza J.M. 2012; ISBN: 1461436516
  • Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA; by Mike Rother, John Shook, Jim Womack; Lean Enterprise Institute; ISBN-13: 978-0966784305
  • Lean Lexicon: A Graphical Glossary for Lean Thinkers; by John Shook, Chet Marchwinski Print Length: Lean Enterprise Institute, Inc; 5 edition
  • Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (The McGraw-Hill Professional Education Series) by Greg Brue Publisher: McGraw-Hill; 1 edition (June 6, 2005), ISBN-13: 978-0071455480
  • The Basics of FMEA, 2nd Edition; by Raymond J. Mikulak, Robin McDermott, Productivity Press; 2 edition (December 10, 2008), ISBN-13: 978-1563273773

Persone

 

Rossetti P.

Docente titolare del corso

Informazioni aggiuntive

Semestre
Autunnale
Anno accademico
2019-2020
ECTS
6
Lingua
Inglese
Offerta formativa
Master of Science in Economics in Management, Corso a scelta, Corso a scelta, 2° anno

Master of Science in Management and Informatics, Corso di base, Corso, 2° anno