Argumentation in Conflict Resolution

The course is divided into two parts. The goal of the first part is to understand the hidden roots of conflict. We introduce the method of frame analysis, used in conflict resolution/prevention, for example in environmental conflicts and intractable conflicts. Students will be taught how to recognize frame-activating words, how to use frames to map complex conflicts and reconstruct the parties’ implicit value premises; we will also touch upon how to reframe different positions to help frame convergence and conflict resolution. In the second part, we study how to intervene in conflict. We focus on the Alternative Dispute Resolution practice of dispute mediation as a communication-based approach to conflict resolution. Through the analysis of different examples of disputes, we approach the main communication and argumentation competences necessary in conflict resolution in different contexts.

Argumentation in Conflict Resolution (3 ECTS) introduces argumentative dialogue as a communicative approach to handle disagreement and manage conflict. It proposes a communication-based approach to interpret, analyze and reflect on how to resolve conflicts at different levels, from interpersonal and intergroup conflicts to broader public controversies.

• Ridurre le disuguaglianze
• Città e comunità sostenibili
• Pace, giustizia e istituzioni forti

In presenza

This course is organized as a laboratory, around discussion and analysis of empirical data. Through hands-on analyses and theoretical reflection, participants will learn to analyze discourse and communication in conflicts and will be confronted with current developments of research and practice in this field; they will also meet a professional mediator.

It is equally possible to attend this course for students who have or do not have a background in argumentation; no prerequisite knowledge is needed. There is no significant overlap with other argumentation courses taught at USI

A detailed syllabus including a week-by-week program will be made available before the end of August 2025. The syllabus can be requested to the lecturer by email by potentially interested students.

The course is evaluated in two steps. The first step consists of group presentations of scientific papers, in which each student acts both as a presenter and as a discussant of other groups, stimulating classroom discussion (15% of the final evaluation). The second step (85% of the final evaluation) is based on a final oral exam during the regular sessions. The oral exam is centered on a discussion of a case-study selected by students. Each student will be requested to choose and analyze a case of conflict, using frame analysis; and then propose a mediation intervention, using specific tools learnt during the course. The exam will then include a “defense” discussion with additional questions on the case study, based on the contents learnt in the classroom.

It is necessary to get at least 47/85 points in the oral exam to sum the evaluation of the presentation to obtain the final grade. Additional information about the evaluation will be given during the course.