Designing dialogue: Argumentation as conflict management in social interaction
Informazioni aggiuntive
Autori
Tipo
Articolo pubblicato in rivista scientifica
Anno
2018
Lingua
Inglese
Abstract
The escalation of disagreement into overt conflict in social interaction can be avoided, if
disagreement is managed through argumentative dialogue. This paper explores the
characteristics of argumentative dialogue and presents the role of third parties who design
spaces for others' dialogue. After discussing the prototypical example of dispute mediators,
this contribution considers other informal third parties who have a similar role. This opens
up a new perspective on informal third parties who work as designers of dialogue and build
spaces to manage disagreement in social interaction.
Rivista
Tranel - Travaux neuchâtelois de linguistique
Volume
68
Pagina inizio
7
Pagina fine
15
Parole chiave
argumentation, dialogue, conflict resolution, dialogue design, mediation
