UNESCO chair in ICT to develop and promote sustainable tourism in World Heritage Sites
Publications
Journal Article (35)
Hasenzahl L.,
Cantoni L. ,
Lee Y. (2026)
The Perception of ‘The Other’ In Tourism – A Case Study on Residents of Switzerland and Their Views of Chinese Tourists , Journal of China Tourism Research
Garbani-Nerini E.,
Reinhold H. J.,
Cantoni L. (2025)
Mapping the “Smart Destination” Concept: Uncovering Practitioners’ Perspectives in a Cross-National Setting , Journal of Smart Tourism
Bilotti U.,
De Ascaniis S. ,
Tardini S. ,
Todino M. D.,
Campitiello L.,
Di Tore S.,
Sibilio M. (2025)
From Heritage to Gameplay: Developing an Educational 3D Experience for Museum Learning at the Monastery of St. John in Müstair , Journal of Inclusive Methodology and Technology in Learning and Teaching, 5 (3)
Almeida de Oliveira R.,
Baracho R.,
Cantoni L. (2024)
The perception of UNESCO World Heritage Sites' managers about concepts and elements of cultural sustainability in tourism , Journal of Cultural Heritage Management and Sustainable Development
Piancazzo F.,
Noris A. ,
Sabatini N. ,
Cantoni L. (2024)
Italy, an Extraordinary Commonplace? Stereotypes and Imaginaries of Italianness in Online Communication by Fashion Brands , Fashion Theory
Almeida de Oliveira R.,
Abrantes Baracho Porto R. M.,
Cantoni L. (2024)
Modelo conceitual de sustentabilidade cultural para patrimônios culturais da humanidade a partir da experiência da visitação , Revista Brasileira de Pesquisa em Turismo
Almeida de Oliveira R.,
De Ascaniis S. ,
Baracho R. M.,
Canela Salgado H.,
Cantoni L. (2023)
A Proposal to Categorize Cultural Sustainability Elements for the Management of World Cultural Heritage Sites , Academica Turistica
Rosani I.,
Gravari-Barbas M.,
De Ascaniis S. ,
Cantoni L. (2023)
eLearning Courses for Tourism and Heritage during a Pandemic: The Case of ‘Tourism Management at UNESCO World Heritage Sites (Vol. 3)’ , Academica Turistica, 16 (1 ( April ))
Mutangala M. M.,
Cantoni L. (2023)
Managing Digital Media During the Lockdown: The Case of Sanctuaries in Lazio, Italy , International Journal of Religious Tourism and Pilgrimage, 11 (6)
Lee K.,
Ham J.,
Cantoni L. ,
Koo C. (2022)
Identifying the nature of authentic and fake reviews in restaurant context , Journal of Travel & Tourism Marketing, 39 (3)
Mele E. ,
Kerkhof P.,
Cantoni L. (2020)
Cultural localization in online heritage promotion , Journal of Heritage Tourism
Stokłosa Ł.,
Marchiori E. ,
Cantoni L. (2019)
Understanding the web maturity of Polish DMOs , Journal of Destination Marketing & Management, 11 (March)
Cantoni L. ,
Koo C. (2019)
Special issue on informatics/data analytics in smart tourism , Information Processing & Management, 56 (4 ( July ))
Permatasari P. A.,
Cantoni L. (2019)
Indonesian Tourism and Batik: An Online Map , e-Review of Tourism Research (eRTR), 16 (2/3)
Mele E. ,
Cantoni L. (2019)
Analysing Cultural Values in Heritage Promotion by DMO Websites. A Methodological Proposal , e-Review of Tourism Research (eRTR), 16 (2/3)
De Ascaniis S. ,
Vannini S.,
Cantoni L. (2018)
Argumentation in photo-driven interviews. A Mozambican case in ICT for Development , Semiotica, Special Issue on Argumentation and Multimodality. (220)
Sabatini N. ,
Cantoni L. (2018)
The use of eLearning strategies among travel agents in the United Kingdom, India and New Zealand , Journal of Teaching in Travel & Tourism
Lin J.,
Cantoni L. ,
Murphy J. (2018)
MOOCs in tourism and hospitality: a review , Journal of Teaching in Travel & Tourism
Marchiori E. ,
Scaglione M.,
Schegg R.,
Cantoni L. (2018)
Research Agenda for Analysing Online Climate and Weather Information in the Process of Vacation Planning , e-Review of Tourism Research (eRTR), 9
Sabatini N. ,
Ayala Ramírez E.,
Cantoni L. (2018)
The Role of Tourism Destinations within the Online Presence of Fashion Week , Almatourism - Journal of Tourism, Culture and Territorial Development, 9 (9)
De Ascaniis S. ,
Mutangala M. M.,
Cantoni L. (2018)
ICTs in the tourism experience at religious heritage sites: a review of the literature and an investigation of pilgrims’ experiences at the sanctuary of Loreto (Italy) , Church. Communication and Culture, 3 (3)
Sabatini N. ,
Sádaba T.,
Cantoni L. (2018)
Fashion communication: Between tradition and digital transformation , Studies in Communication Sciences, 18 (2)
Adukaite A.,
Van Zyl I.,
Sebnem E.,
Cantoni L. (2017)
Teacher perceptions on the use of digital gamified learning in tourism education: The case of South African secondary schools , Computers & Education, 111
De Ascaniis S. ,
Cantoni L. (2017)
Online visit opinions about attractions of the religious heritage: an argumentative approach , Church, Communication and Culture, 2 (2)
Garbelli M.,
Adukaite A.,
Cantoni L. (2017)
Value perception of world heritage sites and tourism sustainability matters through content analysis of online communications: the case of Victoria Falls world heritage site , Journal of Hospitality and Tourism Technology, 8 (3)
Marchiori E. ,
Cantoni L. (2017)
Applying the counseling-learning approach to a tourism-related massive open online course , Journal of Teaching in Travel & Tourism, 18 (1)
Adukaite A.,
Cantoni L. (2016)
Raising awareness and promoting informal learning on World Heritage in Southern Africa: The case of WHACY, a gamified ICT-enhanced tool , International Journal of Education and Development using Information and Communication Technology (IJEDICT), 12 (2)
De Ascaniis S. ,
Cantoni L. (2016)
Editorial : Information and Communication Technologies in Religious Tourism and Pilgrimage , International Journal of Religious Tourism and Pilgrimage, 4 (3)
Cantoni L. ,
De Ascaniis S. ,
Marchiori E. ,
Mele E. (2016)
Pilgrims in the Digital Age: a research manifesto , International Journal of Religious Tourism and Pilgrimage, 4 (3)
Mutinda Ndivo R.,
Cantoni L. (2016)
The Efficacy of Heritage Interpretation at the Lalibela Rock-Hewn Churches in Ethiopia: exploring the need for integrating ICT-mediation , International Journal of Religious Tourism and Pilgrimage
Garbelli M.,
Adukaite A.,
Cantoni L. (2015)
Communicating Tourism Sustainability Online. The Case of Victoria Falls World Heritage Site. , eReview of Tourism Research (eRTR). Special issue "ENTER2015" 1(6)
Cantoni L. ,
Werthner H.,
Alzua-Sorzabal A.,
Dickinger A.,
Gretzel U.,
Jannach D.,
Neidhardt J.,
Proell B.,
Ricci F.,
Scaglione M.,
Stangl B.,
Stock O.,
Zanker M. (2015)
Future research issues in IT and tourism , Journal of information technology & tourism, 15
Fabi C.,
Marchiori E. ,
Cantoni L. (2014)
Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist Destinations , AlmaTourism, Journal of Tourism, Culture and Territorial Development, Vol 5, No 1
Łukasz S.,
Marchiori E. ,
Cantoni L. ,
Maciej P. (2013)
Online narratives about a Central European tourism destination. The case of Podkarpackie Province (Subcarpathian Voivodeship) , Folia Turistica (28)
Inversini A.,
De Ascaniis S. ,
Stefania M.,
Cantoni L. (2012)
New Media in Religious Tourism:The Case Study of Youth World Day Madrid 2011 , Journal of Hospitality and Tourism, 9 (2)
Book (10)
Ioannides M.,
Martins J.,
Cantoni L. (2026)
Digital Heritage and Cultural Tourism . Springer Nature Switzerland
Cantoni L. ,
Tosi A. (2025)
Habitus Fidei. Le vesti delle confraternite: un cammino fra arte, storia e fede ¦ The Robes of the Confraternities: A Journey through Art, History and Faith . SilvanaEditoriale
Cantoni L. ,
Stefanovic I.,
Ventura G. (2025)
Fashion and Cultural Tourism – Connecting Creators, Businesses and Destinations . UN Tourism
Tosi A.,
Cantoni L. (2023)
Fashion sport tourism . ETS
De Ascaniis S. ,
Cantoni L. (2022)
Handbook on Heritage, Sustainable Tourism and Digital Media . Edward Elgar Publishing
De Ascaniis S. ,
Gravari-Barbas M.,
Cantoni L. (2021)
Tourism management at UNESCO world heritage sites: Vol. 2 . Università della Svizzera italiana
Ioannides M.,
Fink E.,
Cantoni L. ,
Champion E. (2021)
Digital Heritage. Progress in Cultural Heritage: Documentation, Preservation, and Protection . Springer
Cantoni L. ,
De Ascaniis S. ,
Elgin-Nijhuis K. (2020)
“Preceedings” of the Heritage, Tourism and Hospitality International Conference – HTHIC2020: “Living Heritage and Sustainable Tourism” . USI – Università della Svizzera italiana
De Ascaniis S. ,
Gravari-Barbas M.,
Cantoni L. (2018)
Tourism Management at UNESCO World Heritage Sites . Università della Svizzera italiana
Cantoni L. ,
Danowski J. A. (2015)
Communication and Technology . De Gruyter Mouton. 5th volume of the Handbook of Communication Science, De Gruyter Mouton, Berlin
Book chapter (17)
Lenzo A.,
Gavazzi A.,
Cantoni L. (2026)
Communicating (Digitally) the Natural and Cultural Heritage of Monte San Giorgio and Its Surroundings in Switzerland and Italy . Advances in Digital and Cultural Tourism Management. Springer Nature Switzerland
Ahmed A.,
Soghayaroun I.,
Phan S.,
Tardini S. ,
Cantoni L. (2025)
Preserving and Communicating a Sudanese Heritage Site Through a Digital Exhibition . Lecture Notes in Computer Science. Springer Nature Switzerland
Stüben J. M.,
Cantoni L. (2024)
Sustainability Nudges While Booking a Flight on an OTA Website . Springer Proceedings in Business and Economics. Springer Nature Switzerland
Permatasari P. A.,
Cantoni L. (2023)
More Than Words: Evaluating iWareBatik Digital Technologies in the Perspective of Heritage Tourism . Combining Modern Communication Methods With Heritage Education. IGI Global
Sabatini N. ,
Cantoni L. (2023)
Linking Fashion and Tourism: From Body to Clothing and Lifestyle . Fashion and Tourism: Parallel Stories. Emerald Publishing Limited
Sabatini N. ,
Cantoni L. (2023)
Linking Fashion and Tourism: From Body to Clothing and Lifestyle . Fashion and Tourism: Parallel Stories. Emerald Publishing Limited
Garbani-Nerini E. ,
Korkut S.,
De Ascaniis S. (2022)
Better: Digital media can make tourism experiences at heritage destinations better . Cover Handbook on Heritage, Sustainable Tourism and Digital Media Handbook on Heritage, Sustainable Tourism and Digital Media. Edward Elgar Publishing
De Ascaniis S. ,
Elgin-Nijhuis K. (2022)
Connect: Digital media can connect residents, visitors and heritage . Handbook on Heritage, Sustainable Tourism and Digital Media. Edward Elgar Publishing
De Ascaniis S. ,
Reale R. (2022)
The presence of Swiss and Italian World Heritage Sites on Facebook . Handbook on Heritage, Sustainable Tourism and Digital Media. Edward Elgar Publishing
Tritto A.,
De Ascaniis S. (2022)
Potential of online travel reviews argument analysis for the management of natural heritage sites: the case of Jiuzhaigou National Park, China . Handbook on Heritage, Sustainable Tourism and Digital Media. Edward Elgar Publishing
Islas-Sedano C.,
De Ascaniis S. ,
Sutinen E.,
Cantoni L. (2022)
Co-creating on-the-road ICT solutions to promote sustainable tourism in World Heritage Sites . Handbook on Heritage, Sustainable Tourism and Digital Media. Edward Elgar Publishing
Picco A. ,
Sabatini N. ,
Hasenzahl L.,
Cantoni L. ,
Xiang Z. (2022)
e-Government and Tourism . Handbook of e-Tourism. Springer
Sabatini N. ,
Cantoni L. (2021)
e-Learning in Tourism Education . Handbook of e-Tourism. Springer, Cham
Cantoni L. (2020)
Digital transformation, tourism and cultural heritage . A Research Agenda for Heritage Tourism. Elgar
Mutinda Ndivo R.,
Mutisya M.,
Cantoni L. ,
Violet V. Cuffy D. A. (2018)
Institutionalising lifelong learning in Kenya . Lifelong Learning for Tourism. Concepts, Policy and Implementation. Routledge
Mele E. ,
De Ascaniis S. ,
Cantoni L. ,
Linde Egberts M. A. (2018)
Localizing National Tourism Websites. The case of World Heritage Sites . Heritage and Tourism. Places, Imageries and the Digital Age. Amsterdam University Press
Pucciarelli M.,
Cantoni L. (2017)
A journey through public art in Douala: framing the identity of New Bell neighbourhood . Murals and Tourism Heritage, Politics and Identity. Routledge
Conference proceedings (8)
Hasenzahl L.,
Ghezili S.,
Cantoni L. (2022)
eLearning for Tourism During COVID-19 - Learning from Students’ Perspectives. A Pilot Study . Springer. Information and Communication Technologies in Tourism 2022
Hasenzahl L.,
Cantoni L. (2021)
“Old” and “New” Media Discourses on Chinese Outbound Tourism to Switzerland Before and During the Covid-19 Outbreak. An Exploratory Study. In: Wörndl W., Koo C., Stienmetz J.L. (eds) Information and Communication Technologies in Tourism 2021. . Springer. ENTER2021
Rosani I.,
De Ascaniis S. ,
Gravari-Barbas M.,
Cantoni L. ,
Gambardella C. (2018)
ICTs to train on World Heritage and Tourism: the case of “Tourism Management at UNESCO World Heritage Sites” MOOC . Gangemi. Architettura, Urbanistica, Ambiente. World Heritage and Knowledge.. Capri. 15-15 June 2018
De Ascaniis S. ,
Della Monica C.,
Cantoni L. (2017)
A social media campaign to raise awareness about violent heritage destruction. The case of #faces4heritage . Turku School of Economics, Pori Unit. HTHIC2017 - Heritage, Tourism and Hospitality. Pori (Finland). 27-29 September 2017
Della Monica C.,
De Ascaniis S. ,
Tardini S. ,
Garbelli M.,
Cantoni L. (2017)
A Facebook Campaign about Heritage and Tourism: Its Results and how to Measure them . Turku School of Economics, Pori Unit. HTHIC2017 - Heritage, Tourism and Hospitality. Pori (Finland). 27-29 September 2017
Marchiori E. ,
Di Nardo C.,
Mariani M.,
Cantoni L. (2016)
The co-creation process of the online image of an Italian World Heritage Site: the Sassi of Matera . Springer. ENTER2016 eTourism Conference
Mele E. ,
De Ascaniis S. ,
Cantoni L. (2016)
Localization of Three European National Tourism Offices’ Websites. An Exploratory Analysis . Springer. ENTER2016 eTourism Conference
Mele E. ,
De Ascaniis S. ,
Cantoni L. (2015)
Localization of National Tourism Organizations’ websites: How are World Heritage Sites portrayed online by European destinations for different markets? . CLUE+ Research Institute/Vrije Universiteit Amsterdam. Heritage, Tourism and Hospitality International Conference 2015. Amsterdam. 25-27 November 2015
Article in conference proceedings (12)
Stüben J.,
Cantoni L. (2024)
Sustainability Nudges While Booking a Flight on an OTA Website . Information and Communication Technologies in Tourism 2024. ENTER 2024. Izmir (Turkey). 17-19.01.2024
Garbani-Nerini E. ,
Marchiori E. ,
Sabatini N. ,
Cantoni L. (2024)
Creating private and public value in data-related management projects: a cross-border case study from Switzerland and Italy . Proceedings of the 25th Annual International Conference on Digital Government Research. dg.o '24. Taipei (Taiwan). June 11 - 14, 2024
Stachel C. ,
Cantoni L. (2024)
Creating an Online Exhibition About Shoe Heritage. A Story on Swiss Footwear on Google Arts & Culture . Design, User Experience, and Usability. HCII 2024. Washington DC. 29 June - 4 July 2024
Stachel C. ,
Cantoni L. (2023)
When Shoe Heritage is on Display . International Conference on Fashion communication: between tradition and future digital developments. FACTUM 23 Conference. Pisa (Italy). July 2023
Garbani-Nerini E. ,
Marchiori E. ,
Reale R.,
Cantoni L. (2022)
Understanding preferences in tourism email marketing . Information and Communication Technologies in Tourism 2022. ENTER 2022. Online. 11-14 January 2022
Mosha M.,
Cantoni L. (2021)
Co-designing Digital Engagements with Cultural Heritage Sites in Africa: A Research Road Map for the Brandberg National Monument Area, Namibia . EuroMed 2020: Digital Heritage. Progress in Cultural Heritage: Documentation, Preservation, and Protection. Springer. EuroMed 2020: Digital Heritage. Progress in Cultural Heritage: Documentation, Preservation, and Protection. Online. 2020
Karamalak O.,
Cantoni L. (2021)
Rallying Hashtags as a Tool for Societal Change in Fashion . Fashion Communication. Springer. Fashion Communication. Pamplona. 2021
Nakaima K.,
Marchiori E. ,
Cantoni L. (2019)
Identification of Competing Destination Brand: The Case of Okinawa Island . Information and Communication Technologies in Tourism 2019. ENTER 2019. Nicosia, Cyprus. January 30–February 1, 2019
Garbani-Nerini E. ,
Sabatini N. ,
Cantoni L. (2018)
Evaluating the Development and Impact of an eLearning Platform: The Case of the Switzerland Travel Academy . In Stangl, B., Pesonen, J. (Eds.). Wien-New York: Springer, 450-462. Springer. Information and Communication Technologies in Tourism. Sweden. January, 2018
Regazzoni N.,
Sabatini N. ,
Cantoni L. (2018)
Impact Study of Tourism Destinations' eLearning: The Case of the Switzerland Travel Academy . Proceedings of EdMedia: World Conference on Educational Media and Technology 2018. Association for the Advancement of Computing in Education (AACE). EdMedia: World Conference on Educational Media and Technology 2018. Amsterdam. 25-29 June 2018
Sabatini N. ,
Cantoni L. (2018)
The context of online training, motivations and barriers on following them by travel agents in the United Kingdom, India and New Zealand . Proceedings of EdMedia: World Conference on Educational Media and Technology 2018. Association for the Advancement of Computing in Education (AACE). EdMedia: World Conference on Educational Media and Technology 2018. Amsterdam. 25-29 June 2018
Sabatini N. ,
Cantoni L. (2016)
UNESCO enlisted Cultural Landscapes: their presence and presentation in eLearning courses by National Destinations . Tourism and Cultural Landscapes: towards a sustainable approach. Infota. 282- 294. Budapest, Hungary. June 2016
